1. What does “For Research Use Only” mean? All products sold by Esoteric Research are strictly intended for laboratory and scientific research purposes only. They are not for human consumption, medical treatment, diagnostic use, or any other non-research application.
2. Are your peptides pharmaceutical grade or GMP? Our peptides are high-purity, non-GMP research-grade compounds manufactured in an FDA-inspected facility. We do not claim or imply GMP certification at this time. Every batch undergoes internal quality control, and we provide Certificates of Analysis upon request where available.
3. How should I store the peptides? For long-term storage, keep lyophilized peptides in a cool, dry place or preferably in a freezer at -20°C. Once reconstituted, store in a refrigerator and use within the recommended timeframe for your specific experiment. Always protect from light and moisture.
4. Do you ship internationally? Currently, we only ship within the United States. We do not ship to any international addresses.
5. What payment methods do you accept? We currently accept Zelle and direct bank transfer as primary payment options. Additional secure high-risk payment methods may be added in the future.
6. What is your shipping policy? Orders are typically processed and shipped within 1–2 business days after payment confirmation. We use discreet packaging. Shipping costs are calculated at checkout. Free shipping is available on qualifying orders.
7. Do you offer returns or refunds? Due to the nature of research compounds, all sales are final. We do not accept returns. Refunds are issued only in rare cases of shipping errors or damaged products reported within 48 hours of delivery with supporting photos.
8. Are your products tested for purity? Yes. We source from suppliers who perform rigorous testing. We strongly recommend researchers conduct their own independent testing (e.g., via HPLC or mass spectrometry) before using any compound in critical experiments.
9. Can I use your peptides for human consumption or medical purposes? No. All products are sold exclusively for in vitro and laboratory research. They are not intended for human or animal consumption in any form.
10. How do I contact customer support? For any questions, please email us at support@esoteric-research.com. We typically respond within 24–48 business hours.
11. Is my personal information secure? Yes. We take data privacy seriously and only collect information necessary to process and ship your order. Please see our Privacy Policy for full details.